Carpooll.com is a Canadian carpooling platform designed to tackle the challenges of commuting across vast geographies. Founded by Rutvik Babaria, CEO, and Dhwani Purohit, the platform aims to provide a safe, affordable, and community-focused ridesharing solution that connects drivers and riders travelling in the same direction. Carpooll.com helps reduce traffic congestion and carbon emissions, making travel more sustainable and cost-effective. We spoke to the founders to learn more about Carpooll.com and how it operates.
What is your business called and what does it do?
My business is Carpooll.com, a platform that connects riders and drivers travelling in the same direction to share rides. We make carpooling safe, affordable, and efficient while helping reduce traffic congestion and carbon emissions. Our platform is available as a mobile app and website, and we are rapidly growing across Canada.
What made you want to do this work?
I saw a huge need for an affordable and community-driven solution to transportation. During my career, I’ve witnessed how important it is to bring people together while making travel more sustainable. Carpooll.com was born out of the idea that carpooling doesn’t just save money—it builds connections and reduces environmental impact. With the increasing cost of travel and traffic congestion, I knew there was a better way to make everyday commuting and long-distance trips easier and more cost-effective.
What problem did you want to solve with the business?
Two problems.
First, we wanted to make travel more affordable and sustainable. People often spend too much on transportation(the average Canadian Spends $1370/month), and 70% of Canadians travel alone in a car, which contributes to pollution and traffic. By connecting riders and drivers going the same way, we help drivers offset costs and riders save money, all while reducing emissions and traffic.
Second, we wanted to create a community-driven experience that emphasises safety and comfort. With features like Pinkpool, which pairs women-only drivers and riders, and in-app messaging to facilitate communication, we put user safety and convenience at the forefront. Our platform also helps reduce isolation by giving people opportunities to meet and interact with fellow travellers.
Who are your clientele/demographics?
Our clientele includes a diverse range of users across Canada—students, professionals, commuters, and travellers looking for cost-effective and convenient rides. We have a growing community of both drivers looking to offset travel expenses and riders seeking affordable transportation. Since our launch, we’ve amassed over 10,000 users and continue to grow as people discover the benefits of carpooling.
Now, we are planning to grow through Government Organisations, Corporates and colleges.
How does your business make money? How does it work?
Carpooll.com makes money through a small commission on each ride. We charge a 20% commission to riders and no commission from the driver. This allows us to maintain the platform, offer new features, and ensure a seamless experience for both parties. Drivers and riders use our app to arrange rides, and payments are processed through the app, providing a secure and hassle-free transaction.
Where in the city can we find your profession?
Our head office is in Kitchener, but Carpooll.com operates nationwide across Canada. We’re actively expanding to cover more routes and cities where public transportation is not available, ensuring that our users have plenty of options when planning their travel.
What is the best question a prospective customer could ask a member of your profession when comparing services? Give the answer as well.
Ask about safety features and user experience. A good carpool platform should prioritise user safety and make ride coordination simple and transparent.
The answer you’re looking for should include advanced safety features like driver verification, ride tracking, and gender-specific options like Pinkpool. Additionally, the platform should offer seamless in-app communication and easy payment processing to build trust and confidence among users.
What is the best part about what you do? What is the worst part?
The best part is seeing how Carpooll.com brings people together while helping them save money and reduce their carbon footprint. It’s incredibly rewarding to know that we’re making a positive impact on the environment and helping communities thrive.
The worst part? Navigating the challenges of educating people about the benefits of carpooling. Sometimes people are hesitant to share rides with strangers, even with our safety measures in place. It takes time to build that trust, but once people try it, they usually see how beneficial it can be as we put money back into Canadians’ pockets.
What is your favourite joke about your own profession?
Carpooling: The only time you actually want strangers in your car.
Where can we follow you?
Instagram | Facebook | LinkedIn | Android App Download | Apple App Download | Website
Stay connected to get the latest updates, tips on carpooling, and community stories!
PAY IT FORWARD: What is another local business that you love?
There are many incredible companies, businesses, and startups, making it tough to pick just one. I’d like to give a special shoutout to SanRemo Bakery for their outstanding work and commitment to the local community.
